Our Privacy Policy & Terms & Conditions
- TERMS & CONDITIONS
By ordering any of the Goods listed on this Website, you agree to be legally bound by these Conditions. You will be unable to proceed with your purchase if you do not accept these terms and conditions as may be modified or amended and posted on this Website from time to time.
We reserve the right to revise and amend the Website and the Conditions at any time without notice to you. Your continued use of the Website (or any part thereof) following a change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether we have changed these Conditions.
All goods are offered subject to availability. Every effort will be made to deliver goods on time but no responsibility can be accepted for late or non-delivery. All shortages or damages of goods must be notified to us by telephone within three working days.
3. Sizes, measurements and descriptions of goods are for guidance only and the Company cannot guarantee absolute consistency of size, material, proportion, colour or shade. All products supplied should be washed or cleaned strictly in accordance with the wash instructions provided on the garment label. The Company will accept no responsibility if instructions are not followed precisely.
4. Size, style, fabric content, specification, quality, colour and suitability for chosen purpose should be checked by the purchaser on receipt of the goods. While every effort is made to ensure consistency of colours and shades, variation may occur from one dye batch to another and the Company will accept no responsibility for such variation. Goods should be checked upon receipt. Worn, printed, embroidered or otherwise processed goods cannot be returned.
Our Products
The images of the Products on our website, or in catalogues or other sales literature, are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee accurate colour reproduction. Your Products may vary slightly from those images.
The packaging of the Products may vary from that shown on images on our website, or in catalogues or other sales literature.
Details, descriptions and specifications on our website, or in catalogues or other sales literature, are intended as a guide to give a general approximation of the goods.
All Products are subject to availability. We will inform you as soon as possible if the Product you have ordered is not available. In such circumstances you may either cancel your order or retain your order and we will process your order as soon as we have the relevant Product in stock.
We reserve the right to stop selling, or make changes to the specification of, the items shown on our website, catalogues, or other sales literature at any time.
You are responsible for checking the accuracy of any order that you place, and the completeness and accuracy of any specification which we may agree with you.
We stock a large number of Products. It is always possible that, despite our reasonable efforts, some of the Products on our website may be incorrectly priced. If we discover an error in the price of the Products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled.
How we use your personal information
We only use your personal information in accordance our Privacy Policy.
The personal data we collect, process or use is treated securely. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy.
In order to provide our full range of services you will be asked for personal data such as your name, address and email address. You may also be asked for additional details during the ordering process such as credit or debit card information to allow us to complete your order(s).
As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.
We may revise these Terms from time to time for any reason.
Every time you order Products from us, the Terms in force at that time will apply to the Contract between you and us.
RETURNS AND DELIVERY
If you are unhappy with your goods, you can return them in a saleable condition within 30 days of receipt. The buyer is responsible for the cost of the return postage. Item must be unworn, unwashed and in its original packaging. Item is in the same condition as when you received it and in a resalable condition.
We recommend that returns are sent by recorded delivery as we cannot accept responsibility should your returns go missing.
PRIVACY POLICY
We collect only the basic personal details required to process your order. We, do not store any customers financial or credit card details in any form. The information is accessible only by designated staff and is used only for the purposes for which you provide the information (such as to reply to your question, fulfill your order or communicate). We will not trade, resell, sell, or redistribute information that you provide to us, to any other company organisation or an individual.
Our website servers use Secure Socket Layer (SSL), an advanced encryption technology. This encryption provides the best possible protection from unauthorized parties accessing any information you send to us.
All information displayed on this website is intended for guidance purposes only. The Products and prices are subject to change without any prior notice. The store name and the logo are registered trademarks of Smart Medical Uniform.
By using this website, you consent to the collection and use of this information. If at any stage we decide to amend our privacy policy, the changes will appear on this page. It is your responsibility to check this page to keep abreast of any changes.